Socio-environmental responsibility and governance matteer
Our work to promote financial inclusion
Brazil has one of the highest bank fees in the world – and one of the worst services. It is the direct result of the banking concentration that has always prevented millions of people to access a fairer financial system.
We believe it is our role to improve this situation and create a positive impact on society.See here a report on financial inclusion facilitated by Nubank in Brazil (Portuguese Only)
Ever since we were founded, we’ve saved billions of reais in abusive fees for our customers. Fees that are now kept in people’s pockets, rather than in bank safes.
We serve 100 percent of Brazilian cities
Being able to reach so many places is vital in a country like Brazil, which has more than 46 million unbanked people.
Our impact in numbers
Nubank customers had the first bank account or credit card of their lives with us
of our customers earn less than the minimum wage – and are traditionally excluded by the big banks
of Nubank customers are over 55 years old.
hours waiting in line were saved since Nubank was created
Microentrepreneurs have been broken free from the bureaucracy and abusive fees of other business accounts since 2019
The importance of financial education
Talking about money is still taboo for the major part of the population. And we need to change that.
Nubank has financial education platforms to help people get more information and make better decisions on their money.
Our commitment to creating a more diverse Nubank
Building strong and diverse teams has always been one of our pillars at Nubank. And we know that does not just happen: we must work every day towards creating a more plural and inclusive workplace.
61.3% of the leadership positions at Nubank are held by people from underrepresented groups.
We are making some progress, but our work is still in the beginning.
We want to be one of the most diverse and inclusive companies in the world, where everyone feels welcome and valued.
Our vision for 2025
Half of our employees will be women, leadership positions included
of black and brown people
About one third of Nubank employees will be people who identify as black and brown, and 22% of leadership positions will be occupied by them
Where we are today
All numbers related to Brazil only, self-declared = 4.038 employees
All numbers related to Brazil only, self-declared = 3.547 employees
Race and ethnicity
All numbers related to Brazil only, self-declared = 3.771 employees
black and brown